In 2017, Ochsner Health Systems replaced their antiquated, unproductive intranet with a new, upgraded
Ochweb 2.0 intranet. In addition to bringing the organization into the age of the modern digital workplace,
Ochweb 2.0 now serves as a single source of truth for all organization information and resources.
Ochsner Health Systems is able to analyze user behavior and can make real-time adjustments to search results, page layouts and formatting and content location, giving our staff the right information at the right time in the right way. In their old environment, analytics were very limited and best guesses were used for decision making. Now, multiple cross-channel analytics solutions provide real-time data on all internal communication utilization. Integrating with employee data (role, region, management level, etc.), Ochsner Health Systems is now able to make strategic decisions when communicating and engaging with their workforce.
Discover how you, too, can gather analytics and make real-time adjustments to improve the employee experience, including how to:
- Best utilize all available analytical resources
- Use data to tell a story about your workforce
- Connect the dots to make strategic decisions when communicating and engaging with your workforce
Katie Canizaro Lafont, Manager, Internal Communications
Ochsner Health System
Allison Gouaux, Senior Internal Communications Specialist
Ochsner Health System