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Tuesday, August 7
 

7:45am CDT

Registration | Continental Breakfast + Networking
Sign-in, pick up your materials and enjoy a continental breakfast before we start the day

Tuesday August 7, 2018 7:45am - 8:00am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

8:00am CDT

Workshop A: The 7 Do’s and Don’ts for Co-Creation - led by Local Wisdom
In today's business model, we go through the mundane cycle of discussing what we plan to do, we go off in our vacuum, create something, review it, receive feedback, fix it, repeat. Many times, the process can be frustrating and still deliver unexpected results.

Pinaki’s digital agency, Local Wisdom, uses co-creation techniques to expedite the process while gaining valuable insights and fruitful returns for their clients.

In this refreshing talk, you'll discover the versatility of co-creation and how you can incorporate these techniques cross departments, employees, customers, suppliers and even your personal lives.

Partnering with one another through a series of activities to get you thinking and doing, we'll all have created something for each other that will serve as a great souvenir. You'll walk out with powerful tools to take back to your organization, including:
  • Knowing why and when you should co-create
  • Getting the right people to the table
  • Facilitating productive co-creation sessions
  • Brainstorming and designing
  • Creating products together

Pinaki Kathiari, CEO
LOCAL WISDOM

Speakers
avatar for Pinaki Kathiari

Pinaki Kathiari

CEO, Local Wisdom
Pinaki is CEO of Local Wisdom, a digital agency that focuses on creating custom solutions to today’s digital challenges, managing platforms to protect and enhance the digital investment, and staying in the forefront of technology through R&D and products.Pinaki spends his days solving... Read More →


Tuesday August 7, 2018 8:00am - 10:00am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

10:00am CDT

Morning Break | Refreshments + Networking
Stand up and stretch and grab some refreshments as we switch over to the next workshop.



Tuesday August 7, 2018 10:00am - 10:15am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

10:15am CDT

Workshop B: Using Creative Tactics and Channels to Help Your Organization Achieve Its Strategic Goals and Objectives - led by Crescenzo Communications
Are you tired of being a private publisher? Do you find yourself writing mostly reactive stories? Do you spend your time putting out fires instead of changing behavior? Do you have too many vehicles with no idea of what’s working and what’s not? Then this interactive workshop is designed for you!


The old corporate way of communicating just doesn’t work anymore. Boring, stiff, jargon-filled corporate stories won’t cut it. You’ve got to find a way to grab your audiences’ attention. You’ve got to take the ‘corporate’ out of corporate communication and replace it with ‘creative.’


Dive in with your peers as you design a plan for strategic creative communications, including how to:


  • Take those tired, old stories and flip them upside down — so that people pay attention to them
  • Make the important interesting
  • Start using the new tools available to communicators — including social media and multimedia channels
  • Find and tell the kinds of stories that will cut through the information clutter that is so rampant in your organization
  • Develop the right research strategy so you know what works and what doesn’t work.
  • Understand the basics of ‘Guerilla Research’ so that you constantly have a read on your audiences’ needs

Cindy Crescenzo, President
Crescenzo Communications

Steve Crescenzo, CEO
Crescenzo Communications

Speakers
avatar for Steve Crescenzo

Steve Crescenzo

CEO, Crescenzo Communications
I’ve been fighting the good fight in corporate communications for more than 20 years, first as a journalist and columnist covering it for various trade publications such as The Ragan Report, Corporate Writer and Editor, and Communication World; and for the past 16 years as a speaker... Read More →
avatar for Cindy Crescenzo

Cindy Crescenzo

President, Crescenzo Communications
Ok, I’ll admit it. I’m a numbers geek. I really, truly love spreadsheets … and color coding. I can’t help it! It’s who I am.But, this geeky passion has helped thousands of communicators all over the world. My focus is helping you gather the data you need to transform your... Read More →


Tuesday August 7, 2018 10:15am - 12:15pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

12:15pm CDT

Lunch on Your Own But Not Alone
Reservations have been made at a number of local restaurants. Don't miss this opportunity to have lunch with your peers at a local Chicago hot spot! 

**Everyone is financially responsible for their own lunch.                    

Tuesday August 7, 2018 12:15pm - 1:30pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

1:30pm CDT

Workshop C: A Step-by-Step Process for Implementing New Employee Experience Processes For Improved Employee Engagement & New Employee Behavior That Supports Your Organization’s Goals - led by Inward Strategic Consulting
Attend this hands-on workshop to learn how your organization can take advantage of new ideas in your employee experience planning that yield stronger employee engagement and commitment that will ultimately save you time, money and improve effectiveness.

 
The approaches discussed in this session will provide you with more enthusiastic employees, a greater understanding of the organization's vision, improved commitment and new employee behavior that supports the organization's goals, in addition to:
 

  • A step-by-step framework for effective internal branding (theory, messaging, tactical planning, program management & measurement processes to track results and impact)
  • The process of creating a message architecture — process of building a comprehensive internal message that is clear and understood, relevant and personal and suggests the right behavior one should adopt
  • Making employee experience meaningful to your audience in a meaningful way by understanding the importance of tactical resonance and message relevance
  • Creating a message matrix–understanding the value of communicating the right message, to the right audience, at the right time
  • Methods for tactical planning and group brainstorming that yield greater employee participation and internal buy-in that are fun and engaging
  • Criteria and methods for measuring results
  • What gamification is and how to include it in the tactical mix
 

Allan Steinmetz, CEO & Cofounder
Inward Strategic Consulting

Speakers
avatar for Allan Steinmetz

Allan Steinmetz

CEO & Cofounder, Inward Strategic Consulting
Allan Steinmetz founded Inward Strategic Consulting 19-years ago as a internal/external branding and communications, employee engagement, change management and cultural transformation consulting firm. We have a full-suite of integrated services; including creative execution, program... Read More →


Tuesday August 7, 2018 1:30pm - 3:30pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

3:30pm CDT

Close of Workshop Day
General sessions will kick-off at 8:30 tomorrow, breakfast will be served at 8:00am.
Enjoy the evening and all that Chicago has to offer.

Tuesday August 7, 2018 3:30pm - 3:35pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

5:00pm CDT

Networking Reception for Workshop Attendees & Speakers
Join your colleagues for an informed networking reception with complimentary drinks. Kick off the conference and continue the conversation.

Tuesday August 7, 2018 5:00pm - 6:00pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA
 
Wednesday, August 8
 

TBA

General Session, Day 1
Get your notebook out as we launch into our 2-day general session case studies, panel sessions, and interactive breakouts.

Wednesday August 8, 2018 TBA
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

8:00am CDT

Registration | Badges, Bagels & Breakfast
Enjoy complimentary coffee, tea and breakfast as you meet your speakers and fellow attendees.

Be sure to join the conversation using #ALI_EmployeeExperience over the next few days.

Wednesday August 8, 2018 8:00am - 8:30am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

8:30am CDT

Chairperson's Welcome + Speed Networking - Get to Know Your Fellow Attendees & Sponsor - led by Local Wisdom
Settle in and  get to know your fellow peers, their biggest employee engagement and employee experience challenges and a few fun facts in this interactive session.

Speakers
avatar for Pinaki Kathiari

Pinaki Kathiari

CEO, Local Wisdom
Pinaki is CEO of Local Wisdom, a digital agency that focuses on creating custom solutions to today’s digital challenges, managing platforms to protect and enhance the digital investment, and staying in the forefront of technology through R&D and products.Pinaki spends his days solving... Read More →


Wednesday August 8, 2018 8:30am - 9:00am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

9:00am CDT

Strategies to Hold Your Leaders Accountable for Shaping The Employee Experience During Times of Rapid Growth and Change - Rodan + Fields
Rodan + Fields has been disrupting the beauty industry with its business model and innovative products. While on a journey of accelerated growth, the employee population has more than doubled in the last few years. With rapid growth, comes the challenge of shaping an employee experience that celebrates greatness and encourages employees to be catalysts for change, play as a team and say no to the status quo.

 
During this session you will hear proven strategies for holding your leaders accountable to inspire and influence up, down, and across the organization for impact and results. Discover new ways to create opportunities for your employees to share ideas, influence business decisions, and contribute to important conversations, including how to:
 

  • Ensure your initiatives are successful—how to get support from the C-Suite to propel employees to achieve more
  • Implement unique on-boarding strategies for newly promoted leaders
  • Create opportunities for employees to share ideas and influence decisions
  • Prioritize employee development


Theresa Vlk, Senior Manager, Talent Development
Rodan + Fields

Speakers
avatar for Theresa Vlk

Theresa Vlk

Senior Manager,Talent Development, Rodan + Fields
Theresa Vlk is passionate about transforming organizations through their greatest asset - their people. A doctorate of business and certified SPHR, Theresa has spent over 12 years aligning people strategies with business objectives. Her background includes designing and delivering... Read More →


Wednesday August 8, 2018 9:00am - 9:35am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

9:35am CDT

Moving to a Modern Digital Workplace: How to Use Analytics to See Real-Time Data on Internal Communications to Improve the Employee Experience - Ochsner Health Systems
In 2017, Ochsner Health Systems replaced their antiquated, unproductive intranet with a new, upgraded Ochweb 2.0 intranet. In addition to bringing the organization into the age of the modern digital workplace, Ochweb 2.0 now serves as a single source of truth for all organization information and resources.

 
Ochsner Health Systems is able to analyze user behavior and can make real-time adjustments to search results, page layouts and formatting and content location, giving our staff the right information at the right time in the right way. In their old environment, analytics were very limited and best guesses were used for decision making. Now, multiple cross-channel analytics solutions provide real-time data on all internal communication utilization. Integrating with employee data (role, region, management level, etc.), Ochsner Health Systems is now able to make strategic decisions when communicating and engaging with their workforce.

 
Discover how you, too, can gather analytics and make real-time adjustments to improve the employee experience, including how to:

 
  • Best utilize all available analytical resources
  • Use data to tell a story about your workforce
  • Connect the dots to make strategic decisions when communicating and engaging with your workforce
 

Katie Canizaro Lafont, Manager, Internal Communications
Ochsner Health System

Allison Gouaux, Senior Internal Communications Specialist
Ochsner Health System

Speakers
avatar for Allison Gouaux

Allison Gouaux

Senior Internal Communications Specialist, Ochsner Health System
Allison Gouaux graduated with a degree in public relations from The University of Southern Mississippi in 2005 and an M.A. in Advertising and Public Relations from The University of Alabama in 2006. Allison has spent her career developing and executing innovative and integrative communications... Read More →
avatar for Katie Canizaro Lafont

Katie Canizaro Lafont

Supervisor of Internal Communications, Oschner Health System
A communications, analytics and project management professional using technology, data and market research to disrupt traditional internal communications, employee engagement and system culture and strategy at Louisiana's largest healthcare provider.


Wednesday August 8, 2018 9:35am - 10:10am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

10:10am CDT

Morning Refreshments + Networking Break
Wednesday August 8, 2018 10:10am - 10:30am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

10:30am CDT

Helping Your Employee's Find the "Why" in Their Work Day: Transform Your Onboarding Experience to Encourage Excitement & ResultsIn the Workplace - Van Drunen Farms
Van Drunen Farms was faced with the challenge of having an innovative and growing company with an inspiring mission and values and wanting to ensure employees knew this from Day 1. To do so, Van Drunen Farms developed a new employee orientation and onboarding training that really got their new professional employees excited about work. Eighteen months ago, they implemented a half-day new employee orientation and a 20-hour onboarding training program exposing them to all senior leaders and all production facilities.

 
Learn how Van Drunen Farms has transformed their employee orientation and onboarding experience to drive results, including tactics to help you:
 

  • Encourage employees to be passionate about the organization and in turn share that inspiration to help your new recruits find the “why” in their work day
  • Get buy-in from senior leaders to invest in the next generation
  • Implement new tactics and strategies for your own onboarding experience


Christie Smit, Manager of Human Resources
Van Drunen Farms

Speakers
avatar for Christie Smit

Christie Smit

Manager of Human Resources, Van Drunen Farms
With over 30 years of business experience in the Chicago area, Christie is still passionate about coming to work every day.  This stems from her love of people and the respect she has for the leaders and colleagues.  After working in non-profit she enjoyed a 17 year career at JP... Read More →


Wednesday August 8, 2018 10:30am - 11:05am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

11:05am CDT

Creating Connections Between Executive Leaders and Employees to Increase Engagement - American Cancer Society
Having a strong communication connection between executive leaders and employees is incredibly important in increasing engagement. Without that connection, employees may feel undervalued. Increasing communication and engagement between senior leaders and employees builds trust and deepens connection to an organization’s mission.
 
Hear how American Cancer Society fostered connection between senior leaders, staff, and volunteers to increase engagement, build trust, and support mission literacy via a wide range of channels, including tips to help you utilize:

  • Social media
  • Internal news channels
  • Webinars

Jessica Orr, Senior Executive Communications Manager
American Cancer Society

Speakers
avatar for Jessica Orr

Jessica Orr

Senior Executive Communications Manager, American Cancer Society


Wednesday August 8, 2018 11:05am - 11:40am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

11:40am CDT

Interactive Session: Techniques to Boost Morale, Increase Productivity and Improve the Employee Experience - led by 1 Dynamic Life Consulting
In this interactive session, you’ll be introduced to a new way of thinking about communication and empowered with actionable communication skills to achieve business results.  Learn how to select messages targeted on a desired result and yet also be sensitive to the listeners’ values and needs.



In this exciting, forward-thinking session, you will learn how to:


  • Understand how you are perceived by others
  • Communicate value that creates connection within your organization
  • Connect with diverse audiences—subordinates, senior managers and colleagues of different cultures and backgrounds
  • Uncover the hidden challenges that sabotage communication success with leadership and team building
  • Create and communicate a crystal-clear vision of how you’d like your employees to communicate and collaborate to achieve results

Daryl Fletcher, Principal
1 Dynamic Life Consulting

Speakers
avatar for Daryl Fletcher

Daryl Fletcher

Principal & Founder, 1 Dynamic Life Consulting
As a Speaker, Coach and Author Daryl Fletcher gives individuals and organizations life changing tools be effective in their personal and professional relationships. Daryl adds value to his clients by addressing issues of communication, productivity, and increasing profits. Daryl places his expertise at the disposal of his audiences. He is an expert in the area of helping people maximize their potential and increasing the quality of their relationships. Daryl is a well sought after keynote speaker, workshop facilitator and coach. His sessions are filled with thought provoking content, humor and practical methods for success both personally and professionally... Read More →


Wednesday August 8, 2018 11:40am - 12:20pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

12:20pm CDT

Lunch on Your Own But Not Alone | Reservations Are Booked!
Reservations have been made at a number of local restaurants. Don't miss this opportunity to have lunch with your peers at a local Chicago hot spot! 

**Everyone is financially responsible for their own lunch.                    

Wednesday August 8, 2018 12:20pm - 1:50pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

1:50pm CDT

Interactive Technology Demonstration - led by Glint
In this no-pressure setting, you'll have the opportunity to see demonstrations from leading solution providers with tools to enhance your employee engagement & experience and solve your most pressing challenges.

Wednesday August 8, 2018 1:50pm - 2:15pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

2:15pm CDT

Identifying Employee Brand Champions & Leveraging Video to Create an Employee Experience That Engages and Celebrates Your Workforce - City of Denver
The City of Denver has created its Employee Experience program with a view to compete. Learn how the city aligned their employees’ life cycle with the city's goals and to increase employee retention and engagement.


See examploes of Denver's use of utilized digital tools and communication channels to involve and engage employees at every level, including strategies to help you:

  • Identify brand champions within your organization and showcase their success using digital communications, including: social media, external advertisements, and digital signage.
  • Launch an internal video strategy that will feature employee opinions and stories which will translate to increase support by your customers and audiences  
  • Analyze employee feedback and surveys to measure the impact of your employee engagement strategy 
  • Involve your senior leadership in carrying out employee engagement initiatives
 

Karen Niparko, Executive Director, Human Resources
City of Denver

Speakers
avatar for Karen Niparko

Karen Niparko

Executive Director, Human Resources, City and County of Denver
Karen Niparko is the Executive Director of the Office of Human Resources for the City & County of Denver.  She oversees all aspects of the City’s human capital strategy including talent branding, recruitment, retention and rewards, learning & development, HRIS and analytics/innovation... Read More →


Wednesday August 8, 2018 2:15pm - 2:50pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

2:50pm CDT

Afternoon Refreshments & Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Wednesday August 8, 2018 2:50pm - 3:05pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

3:05pm CDT

Company Culture and the Disconnect to Keeping Employees Engaged - LaSalle Network
Keeping employees engaged is a huge part of employee retention. “Company culture” is a phrase that comes to mind when perceiving what keeps employees engaged. For many, this could mean the perks that come with the job and for others it could mean the culture of the company itself and what makes them happy to go to work every day. To keep employee engaged, there has to be a mix of both.

Hear how LaSalle Network keeps their employees engaged and excited to go to work. Leave this session equipped with the tools needed to provide a winning employee experience, including how to:

  • Celebrate employee accomplishments
  • Motivate employees through growth and learning opportunities  
  • Focus on transparent communication and making sure executive leadership is present 

Sirmara Campbell, Chief Human Resources Officer
LaSalle Network

Speakers
avatar for Sirmara Campbell

Sirmara Campbell

Chief Human Resources Officer, LaSalle Network
Sirmara Campbell is the Chief Human Resources Officer at LaSalle Network. She has over 19 years of experience in the staffing and recruiting industry, starting her career at LaSalle Network shortly after its inception in 1998. Sirmara is an experienced human resources professional... Read More →


Wednesday August 8, 2018 3:05pm - 3:40pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

3:40pm CDT

Setting Realistic Expectations & Focusing on Key Employee Engagement Segments to Improve Company Culture and Provide a Flexible, Positive Employee Experience - Progress Software Corporation
Study after study have shown that employees are less engaged, less trusting and more willing to leave their employers than at any time in recent memory. While communicators and executive leadership teams strive to improve company culture and provide a flexible, positive work experience, engagement scores continue to drop.
 

Learn how Progress Software Corporation changed their perspective and focused on specific employee segments while adjusting objectives in order to achieve organization-wide engagement. Leave this session equipped with the tools to help you:
 

  • Decide which side you’re on, management or the workforce
  • Implement  the 60/20/20 Rule and focus on those employees who can be influenced
  • Adjust to more realistic goals and objectives allowing you to achieve results

Chris Otto, Director of Internal Communications
Progress Software Corporation

Speakers
CO

Chris Otto

Director of Internal Communications, Progress Software Corporation
Chris Otto has specialized in internal communications and employee engagement for over 15 years. He’s led communications strategy and teams for some of the world’s most recognizable brands including Yahoo, Hewlett Packard, HSBC, Liberty Mutual, and Aon. He’s advised CEOs on... Read More →


Wednesday August 8, 2018 3:40pm - 4:15pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

4:15pm CDT

Employee Experience, Engagement, HR & Internal Communications Experts Thought Leader Panel - Moderated by Social Chorus
Get your notebooks out and your questions ready for this interactive expert panel.

With 4 leaders in the industry, you'll have a variety of expertise on hand to ask advice for your biggest challenges. 

Moderators
avatar for Gregg Apirian

Gregg Apirian

Senior Director, Advisory Services, Social Chorus
Gregg is an award-winning, Employee Experience strategist and seasoned speaker/thought leader with over 75 successful events he’s presented at from OMMA, IAB, Ad Tech, CES, Advanced Learning Institute, Digital Hollywood, Shoptalk, Engage, RISE Retail Symposium, and many more. Gregg... Read More →

Speakers
avatar for Rae Ali

Rae Ali

Vice President, Human Resources, Round The Table Hospitality
Rae Ali has a thriving 20+ year HR career. Her experience is defined by organizations enjoying explosive growth and rapid change in several diverse industries such as Hospitality, Revenue Cycle, Healthcare, Education and Entertainment/Retail.Most recently, Ms. Ali was the Vice President... Read More →
avatar for Nicole Skaluba

Nicole Skaluba

Director, Employee Services, Rise Interactive
Nicole is Director, Employee Services for Rise Interactive, a digital marketing agency. She is an experienced human resource leader focused on providing a remarkable career experience for employees and driving business results for clients and organizations. Skilled in Talent Acquisition... Read More →
avatar for Lara Smith

Lara Smith

Director of Internal Communications, Desert Financial Credit Union
Lara is a communications professional with proven experience strategically driving companywide goals and objectives that promote culture and increase engagement. At Desert Financial, Lara partners with executive management to create and deliver comprehensive, strategic messaging programs... Read More →
avatar for Theresa Vlk

Theresa Vlk

Senior Manager,Talent Development, Rodan + Fields
Theresa Vlk is passionate about transforming organizations through their greatest asset - their people. A doctorate of business and certified SPHR, Theresa has spent over 12 years aligning people strategies with business objectives. Her background includes designing and delivering... Read More →


Wednesday August 8, 2018 4:15pm - 5:00pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

5:00pm CDT

Close of Day One | Networking Reception
Enjoy complimentary drinks on us as you continue the conversation with your peers. 

**Please wear your name badges                    

Wednesday August 8, 2018 5:00pm - 6:00pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

6:30pm CDT

Dinner | Reservations Are Booked!
Want to keep the conversation going? Join a group of attendees for dinner at a local Chicago hot spot. 

Sign-up with an ALI team member to join a group at tonight's dine-around. Reservations have been made. 

**Everyone is on their own financially.

Wednesday August 8, 2018 6:30pm - 8:00pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA
 
Thursday, August 9
 

TBA

General Session, Day 2
Thursday August 9, 2018 TBA
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

8:00am CDT

Badges, Bagels & Breakfast
Be sure to join the conversation using #ALI_EmployeeExperience over the next few days.

Thursday August 9, 2018 8:00am - 8:30am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

8:30am CDT

Attendee Feedback, Recap from Day 1, & Chairperson's Address- Using Paper Airplanes to Generate Ideas and New Perspectives on Solving Your Business Challenges- Local Wisdom
Do you hit barriers, obstacles, and challenges at work that hinder your goals? Have you been getting stuck in your own head on how you’ll solve this challenge? Many times, we are so close to the situation that it becomes difficult to think with a fresh perspective. In this interactive session, you’ll get random and anonymous ideas from conference attendees on how you can solve specific HR and internal communication challenges that you face.

Speakers
avatar for Pinaki Kathiari

Pinaki Kathiari

CEO, Local Wisdom
Pinaki is CEO of Local Wisdom, a digital agency that focuses on creating custom solutions to today’s digital challenges, managing platforms to protect and enhance the digital investment, and staying in the forefront of technology through R&D and products.Pinaki spends his days solving... Read More →


Thursday August 9, 2018 8:30am - 9:15am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

9:15am CDT

Give Employees the Mic and Set the Stage to Co-Create Exceptional Experiences Across Fast Growing & Geo-Dispersed Teams - GoDaddy
Culture happens with or without you, so you might as well spend time on a strategy and managing the culture you desire to achieve business targets. Challenged by fast growth and geo-dispersed teams, GoDaddy developed several opportunities and outlets to empower, support and equip employees to co-create unique experiences.


This session will be all about challenging you to re-think employee training and growth to intentionally co-create your desired workplace culture, plus to help you:

 
  • Give employees the stage, even in the most conservative/regulated work environments
  • Use communications to support your desired culture
  • Allow employees to bring their whole selves to work and support a workplace for all
 

Kim Clark, Director of Culture & Communications
GoDaddy

Speakers
avatar for Kim Clark

Kim Clark

Director of Culture and Communications, GoDaddy
Kim Clark is director of culture and communications for GoDaddy. Her career spans radio, documentary filmmaking, agency partnerships with Discovery Channel, marketing, brand strategy, writing, training and teaching, as well as owning a video production organization. Since entering... Read More →


Thursday August 9, 2018 9:15am - 9:50am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

9:50am CDT

Morning Refreshments + Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Thursday August 9, 2018 9:50am - 10:10am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

10:10am CDT

Elevating the Employee Experience Through Connecting the Data, Increasing Employee Engagement and Involving Your People - Ernst & Young LLP
How do you elevate the employee experience? Where do you start?
EY, a global professional services firm with more than 200,000 employees spread across 150 countries, faced a common problem in the professional services industry: attrition. Today, after years of increasing attrition, EY is seeing decreasing levels of attrition – some by more than 10%.


So, what’s the silver bullet EY used to turn things around, reduce attrition and increase employee engagement? They say it’s their people. Learn how you can apply some of their processes to your own initiatives, including how to:


  • Re-evaluate your employee engagement by starting with the data – connecting and centralizing exit data, your onboarding process and your engagement data to get a better picture of where you are today 
  • Use focus groups, exit surveys and team surveys effectively 
  • Show teams their engagement levels and how it impacts better business results 
  • Use quick, gamified surveys to take a quick pulse of your organization 
  • Get leaders to set the tone and drive change in a fun, not forced way 
  • Inspire your workforce to be a part of the solution; your people have the answers; capitalize on the opportunity to get them involved


Diana Kutz, Director, Americas Strategic Workforce Planning & Americas Assurance Talent Strategy Leader
Ernst & Young LLP

Speakers
avatar for Diana Kutz

Diana Kutz

Director of Americas Assurance Talent Strategy, Ernst & Young LLP
Diana Kutz currently serves as the Director of Americas Strategic Workforce Planning and Americas Assurance Talent Strategy Leader for EY.  Serving in this dual capacity allows Diana to shape our talent strategy while driving operational improvements that reduce performance risks... Read More →


Thursday August 9, 2018 10:10am - 10:45am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

10:45am CDT

Interactive Session: What’s Your Story? Unearth Compelling Stories Within Your Organization - led by Electric Campfire Story Sessions
Telling stories is fun.  Finding the stories—not as much.  In this interactive session, you’ll discuss techniques for getting out of your marketing-speak mindset in order to think creatively and identify the captivating stories that your employees will want to watch and share.

 
Leave this session refreshed and re-energized to set out to find captivating stories, including:
 
  • Understanding the key elements of compelling stories
  • Identifying your story landscape
  • Exploring story structures and approaches
  • How to match these approaches to your content needs

Denise Roberts McKee, Story Strategist
Electric Campfire Story Sessions

Speakers
avatar for Denise Roberts McKee

Denise Roberts McKee

Story Strategist, Electric Campfire Story Sessions
 Denise Roberts McKee is the COO of About Face Media, where she has developed and produced brand documentaries for Fortune 500 clients such as JP Morgan and FedEX.  She is also a founding member of September Club, a documentary creative shop whose projects include JIM & AN... Read More →


Thursday August 9, 2018 10:45am - 11:45am CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

11:45am CDT

Pizza, Praise and Pride: Satisfy the Craving For Employee Recognition - Cox Communications
Just two years ago, Cox Communication had about 135 individual recognition programs across the company, with some departments running up to 20 different programs. There was no visibility to the program costs, the results, success criteria or reasons for the program. Worst of all, not everyone was eligible for the programs – even within the same team!

 
Cox Communications was determined to find one solution that worked for everyone – one that would bridge distances, leadership styles and goals; and would focus on individual achievements that helped drive business results. It was then decided to create one company-wide program that could help achieve these goals and more.
 

This new employee recognition program/platform has propelled over 95% of the employees to regularly visit and use the Cox Communications site to issue awards to other employees, and/or to send kudos to peers for a job well done/teamwork. This program has proven to be a tremendous success and a major streamlining of business expense for a single purpose, with a proven in ROI in just the first year.

 
Learn how incentives, rewards, and recognition strategies can be used to enhance your employee experience, including:
 
  • Driving employee motivation and behaviors can be done through non-cash awards
  • Focusing on the goals and help employees understand how their day-to-day contribution fits in with the company’s mission and goals through recognition
  • Bring ideas to build unity—Connecting employees in a tangible, social way that contributes to everyone’s success
 
Terese Farmen, Total Rewards Manager
Cox Communications

Speakers
avatar for Terese Farmen

Terese Farmen

Total Rewards Manager, Cox Communications
  Lindy Hop dancer by night, social activist and Human Resources Total Rewards Manager by day, Terese Farmen, when not traveling to this city or that, lives happily in San Diego with her partner and teenage daughter. She currently works for the Human Resources Department at Cox... Read More →


Thursday August 9, 2018 11:45am - 12:20pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

12:20pm CDT

Lunch on Your Own, But Not Alone | Reservations are Booked!
Reservations have been made at a number of local restaurants. Don't miss this opportunity to have lunch with your peers at a local Chicago hot spot! 

**Everyone is financially responsible for their own lunch.                    

Thursday August 9, 2018 12:20pm - 1:50pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

1:50pm CDT

Rally Your Team! How to Turn Employees into Brand Ambassadors During Major Organizational Change - Desert Financial Credit Union
What do you do when your customers don’t know there is a service your company can provide? Find out how Desert Schools Federal Credit Union made 1000 employees a key part of their rebranding—all the while educating, inspiring and turning them into successful brand ambassadors.
 

In this session, you will learn how to:

  • Make change fun and inclusive
  • Drive the “why from the top” and engage senior management in times of great change
  • Get your team on board with a strategic, multi-communication channel approach
 
Lara Smith, Director, Internal Communications
Desert Financial Credit Union

Speakers
avatar for Lara Smith

Lara Smith

Director of Internal Communications, Desert Financial Credit Union
Lara is a communications professional with proven experience strategically driving companywide goals and objectives that promote culture and increase engagement. At Desert Financial, Lara partners with executive management to create and deliver comprehensive, strategic messaging programs... Read More →


Thursday August 9, 2018 1:50pm - 2:30pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

2:30pm CDT

Cultural Catastrophe to Cultural Transformation: Resuscitation of a Workforce - Colonial Williamsburg Foundation
An Early Retirement Incentive Program, Reduction in Force, and Reorganization crippled the employee motivation of this once thriving organization.  The creation of a group of employees known as the COMPASS TEAM, who reported to the CEO, was the needed solution to steer the organization in the right direction. This team provided a direct, timely and unfiltered communication line from the CEO throughout the organization which aided in the recovery of the workforce post ERIP, RIF, and Reorganization.
 

Join this exciting discussion about the intersection of strategy and culture and gain an understandinf of:
 

  • Cultural Entropy and its role in the change management process
  • The meaning of Cultural values and behaviors
  • What the The Iceberg of Ignorance is, its relevance and continued impact on the employee experience
 
Dr. Karen Hills Pruden, Senior Manager, HR, Diversity and Inclusion
Colonial Williamsburg Foundation

Speakers
avatar for Dr. Karen Hills Pruden, DM SPHR

Dr. Karen Hills Pruden, DM SPHR

Sr. Manager, Human Resources, Diversity & Inclusion, Colonial Williamsburg Foundation
Known to many as the ‘Serial Entrepreneur’ Dr. Karen Hills Pruden has put her fingerprint on her community for her willingness to share her knowledge about anything.  Acknowledged over 20 years ago by the local media as an African American on the move to be watched, she has not... Read More →


Thursday August 9, 2018 2:30pm - 3:05pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

3:05pm CDT

Conference Wrap-Up: Key Takeaways, Final Questions, & Champagne Toast
Share your biggest 'a-ha' moments and what you plan to do as you return to the office , ask your final questions, and share in a toast to an information packed 3 days.

Thursday August 9, 2018 3:05pm - 3:30pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA

3:30pm CDT

End of Conference
Thank you for joining us at the Maximizing the Employee Experience & Engagement: Aligning HR & Internal Communications to Boost Business Results conference.

You will receive a link to Dropbox which will contain all presentation slides and a special promotional code to provide to a colleague to join us in the future.

Thursday August 9, 2018 3:30pm - 3:45pm CDT
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA